FAQ

 

FAQ: FREQUENTLY ASKED QUESTIONS

Some questions, I get more often. For that reason and so you don’t have to wait for my reply, please hereby find some of those questions + their answers. Want to know something else? Sure! Please fill in the contact form and I will be back with you as soon as possible.  

WHAT, HOW, WHY THIS ‘HANDMADE & PLANTS’ COMBINATION?

Because I love both. I love to make stuff and love to inspire others in making. And I also love plants. And it happened more than once that my passion, slowly turned into a business. And what is better than making a living out of your passion?!
In this case, I started making macrame and when I finally found the best rope, I got so many questions from others who wanted to use that same rope as well, I decided to start a rope selling business (and soon, other ‘macrame related’ stuff was added as I also explored other (fiber) crafts such as weaving and punch needling).
And than there were my houseplants. Starting out with just a few, quickly changed into having many many many plants. I kind of created my urban jungle and learned on the way as much as possible about them. Not only about how to keep them alive but especially, how to make them happy as every plant has its own light and water needs. And I like to share that knowledge. Not as the plant expert but just from one plant lover to another plantlover (or, even more often: turn you into a plant lover when learning about plants and see them thrive!).
And because I like to show my plants, I soon decided to import some nice items so I could share those things with others.

MACRAME: HOW DO I KNOW HOW MUCH ROPE I NEED?

That is a hard question and I wish I had that one clear reply. But it all depends from the kind of rope and its thickness and also how tight your personal knotting style is, what knots you us and what your design looks like. But in general I always use 5 to 6 times the desired length.

WHERE DO YOU GET YOUR PRODUCTS? 

I have my secret suppliers :-) No, without kidding, I searched heaven and earth to find partners that I trust and that deliver unique products with a good quality (and preferably they care for the environment as well AND it are small business as well).
The macrame cotton rope I import from a small family owned business in Spain and is all made from recycled material.
The punch needle monks cloth (basic foundation) I use and sell, I import all the way from the USA.
The beautiful plant related items in my shop, I import from the UK and Australia.
So as you can see, I go every way to get the best!

HOW SOON CAN I EXPECT MY ORDER?

I try and send out your order either the same day or the day after, when it is in stock. When it arrives with you, depends on where you are and how fast the post is (you always receive a track and trace code with packages).
When you order a custom made product such as a wall hanging, we agree on the delivery time up front (as I do need time to make it)).  

I WANT TO WORK WITH YOU OR: I HAVE A PRODUCT THAT WOULD MATCH YOUR OFFER PERFECTLY

Great! I am already curious :-) Just contact us and provide us with details and I will be in touch with you as soon as possible!

I ORDER ON BEHALF OF A COMPANY - CAN I RECEIVE AN INVOICE WITH TAX ON IT?

Yes of course. We would be happy to do so. Just make sure you contact us BEFORE ordering as there is no VAT invoice possible after ordering ia the Etsy shop or the shop on this page. And in order to speed up things, please specify your order and (for foreign EU orders only) include your VAT number so I can take care of the VAT Reverse Charge.
All our invoices are in Euros.